RetailSuite Why shops choose RetailSuite RTM
Plenty of systems can take a payment. Fewer keep selling when the network drops — and fewer still are built for how shops here actually trade.
Six reasons
Offline-first, not offline-maybe
The counter till holds its own database and sells with no signal at all. Unreliable power and patchy data are the norm here, so a network cut is an inconvenience for the owner’s dashboard, never for the queue at the counter. Sales queue on the device and sync the moment data returns.
A real ledger, not just a POS
Plenty of tills record sales. Under RetailSuite RTM sits a real double-entry ledger, so every sale, purchase, expense and payment lands in books that balance — and a trial balance underneath every figure. It is the counter and the accounts in one system, not a till you reconcile by hand later.
Mobile money, confirmed before it’s booked
MoMo is how customers pay here, and a payment nobody can prove arrived is a hole in the day’s takings. RetailSuite RTM takes MoMo through Paystack and books only what the processor has actually confirmed — plus cards, cash, credit and multiple currencies, with Ghanaian phone numbers as first-class logins.
Local support, on WhatsApp
We are in Accra, and we support you from setup through training to the everyday questions — and you can reach us on WhatsApp, not just a ticket form. Someone who knows how a shop here runs answers, in a channel you already use. See what implementation includes.
Priced per branch, honestly
Start with one shop and add branches when you need them, each priced per branch in your own currency. Because an edition belongs to a branch’s own plan, a growing business never has to put a small kiosk on a big plan to keep it in the family — one login runs them all.
Hosted or on your own server
Let us host it for you, or deploy RetailSuite RTM on your own server — the self-hosting kit is a complete, documented setup. Either way each shop’s data is isolated, roles are enforced by the server, till PINs are verified on the device and never sent raw, and every command carries the name of who issued it.
Ten things it does that are hard to find together
Not adjectives. Behaviour you can test inside a seven-day trial.
- Fully offline tills that keep selling with no signal and sync when data returns
- Variants for size, colour and model — each counted and priced on its own
- Serial and IMEI capture with warranty tracking — look up any unit you sold and whether it is covered
- An online store with delivery posting to the same stock and the same books as the counter
- A real double-entry ledger under every figure, with a trial balance that always adds up
- Mobile money at the counter that books only what Paystack has confirmed
- Multi-branch with one login across shops, each branch on its own edition and plan
- Thermal receipts and A4 invoices on your own letterhead, plus barcode shelf labels
- More than 20 built-in reports, from day book to item profitability to best sellers
- CSV import to migrate products and customers from a spreadsheet or another system
And what we don’t claim
RetailSuite RTM is a retail operations platform. It is not an accounting suite you bolt a till onto, a marketing tool or a delivery routing engine — and we would rather tell you that on the website than in month two.
What it is: the counter, the stock room, the purchasing, the customers, the online store and the books, in one place, working offline, for a price set per branch. If that is the problem you have, the trial will show you in an afternoon.
Ready to modernise your shop?
Run your counter, your stock and your online store on one system, and see smarter stock control, faster checkout and better visibility across every branch.
Seven days free. No card needed to start.